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Carrie Tegeder manages several properties for us. She is responsible, cheerful, professional and responsive. She also gives good suggestions and is great to work with. Ivan Soto helps in managing the vendors to make sure the rentals are in great quality for the tenants. He is very thorough and responsible. The other team members I work with at Excalibur are all professional and knowledge. I'm so glad I made the switch from another property management company to Excalibur Homesread more
Annette Graham is amazing! She has the most pleasant personality. Anytime I've phoned her with an issue each of my questions and concernes has been address promptly and she makes sure the issue is resolved in a timely manner. She is indeed an asset to your company. She genuinely cares about what she does and keeping vendors honest in what they're doing. I would rest at ease to have someone like her representing my company.read more
We had a great experience in speaking with our property manager, Brooke Borders the other day about a issue that would have prevented us from renewing our lease. She was extremely helpful and also returned our emails and phone calls right away. She was also very professional and knew the topic she was talking about. A wonderful experience. We also want to mention that the inspector, Alfredo who came out to look at our property was awesome also he was very professional and also listened to any issues that we had with our property. Great people and a great place that we are looking forward to continuing to rent in our 3rd year with Excalibur!read more
Kim Carr was the agent I worked with. She was quick to respond when I contacted her about a house for rent. She was very knowledgeable and answered all of my questions. She was very helpful and I would definitely recommend her if you are looking for a home to rent or purchase. In addition to Kim, everyone else that I dealt with at Excalibur from the application process until me moved in were also very helpful. They responded immediately whenever I sent an email or left a voicemail. This company is great to work with! Kim Carr ROCKS!read more
3 Years with Excalibur, and they've been wonderful in managing my rental place. Debbie Hale is very thorough, and ALWAYS communicates any news about my place and my tenant, so that there are no surprises! I highly recommend them for managing your properties. They've made the landlord process very easy for me. From getting my profit and loss statements, and tax statements, down to maintaining any maintenance concerns for the tenant.read more
I'm currently a tenant at one of the properties that is managed by Excalibur Homes. I have been at this resident for several years now. I have been through one or two Property Manager at my place of residence and Debbie Hale is by far the best one of all. Just recently, I experienced a job lost and she has been working with me. Ms. Hale has always worked with me with all my needs and is very kind. Sometimes we don't recognize great people with our everyday life but today I will like to recognize her on a job well done. Thanks for Great Customer Serviceread more
This is probably the most rude and unprofessional organization I have ever dealt with. I’ve had 3 property managers and I’ve only been in the home 5 months. The latest one, Brooke Borders is extremely rude, unprofessional, and down right ghetto. Flew off the handle and cuts you off so you can’t speak if you ask questions. Wouldn’t provide her supervisors real name. When I did talk to the supervisor, Laura Burr, it was very clearly she could care less. She was not rude, however she didn’t care what my experience was. Refused to reassign a different property manager and told me I’d be hearing from Brooke (who I just complained about) in a few days. I’ve waited since my move in date for a fob for the property amenities. I still don’t have it. Never got one and now I’m being told I’ll be charged $50 for a replacement. Never had late rent. I take great care of the property. I left a voicemail for Vice President Matt Nelson. I have my fingers crossed that I won’t get scolded again for having concerns and hope that they will actually just fix the problems and demonstrate some good customer service. I regret choosing a home with Excalibur!read more
I have to say that Excalibur Homes is an awesome company! The entire staff is not only professional but very nice and hospitable. Debbie Hale, our property manager, has always gone out of her way to make us feel welcome in our home and help us with anything that comes up with a sense of urgency and complete satisfaction! A big thanks to her for being so kind and helping making the process such an enjoyable experience from the start. If you're in the market I'd sincerely recommend Excalibur Homes and working with Debbie!read more
Excalibur Homes is responsive and helpful! Their professionalism exceeded my expectations. My property manager is Debbie Hale and she has been nothing short of excellent.She is a pleasure to work with!! Debbie is efficient, informative, patient and polite.
I highly recommend Excalibur Homes.read more
Julie Pearson, an outstanding rental agent at Excalibur Homes, is a pleasure to work with. She helped us rent our house--with her knowledge, warmth, genuineness, intelligence, work ethic, reliability, professionalism, and wonderfully positive personality--and was a tremendous support to us ! Even though one employee we've communicated with has not been as impressive, we are giving 5 stars for the business based on Ms. Pearson's excellence. We've also gotten terrific assistance from Matt and Zeke. In the end, everything in life is not about money, and these people have made me feel good because they appear to know this.read more